Privacy Policy

Profile or Contact Data:

Examples: First and last name, email address, company information, job title, phone number (if provided).

Categories of Third Parties With Whom We Share: Service Providers (e.g., for communication, payment processing).

Account Credentials:

Examples: API keys, authentication tokens, passwords.

Categories of Third Parties With Whom We Share: We do not share your credentials with third parties.

Payment Data:

Examples: Data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

Categories of Third Parties With Whom We Share: Service Providers (specifically our payment processing partners).

SDK Usage Data:

Examples: Information about your usage of our SDK, including AI models used, energy consumption metrics, performance metrics, and usage patterns.

Categories of Third Parties With Whom We Share: Service Providers (e.g., for analytics, hosting, security).

Device/IP Data & Web Analytics:

Examples: IP address, browser type and version, time zone setting, operating system, device type, web page interactions, referring webpage/source, statistics associated with device/browser interaction with our Services.

Categories of Third Parties With Whom We Share: Service Providers (e.g., for analytics, hosting, security).

Consent Data:

Examples: Preferences regarding cookies and tracking technologies.

Categories of Third Parties With Whom We Share: Service Providers (consent management platforms).

Other Identifying Information You Voluntarily Provide:

Examples: Information in emails or other communications you send to us, survey responses.

Categories of Third Parties With Whom We Share: Service Providers (as necessary to address your communication).

You:

• When you provide such information directly to us (e.g., by creating an account, subscribing to our services).
• When you voluntarily provide information in free-form text boxes or through responses to surveys.
• When you send us an email or otherwise contact us.

Your Use of Our SDK and Services:

• When you use our SDK to monitor your AI models, we collect data on energy usage, performance metrics, and optimization opportunities.
• When you submit data to our leaderboard or use our comparative analysis tools.

Automated Technologies:

• When you use the Services and such information is collected automatically (e.g., IP address, browser information).
• Through Cookies and similar tracking technologies (as described further below).

Third Parties (Service Providers):

• Analytics providers to analyze how you interact with the Services.
• Payment processors for subscription management.
• Cloud hosting providers for service operation.

Providing, Customizing and Improving the Services:

• Creating and managing your account or subscriptions.
• Processing transactions and billing.
• Providing you with the products, services or information you request.
• Analyzing and monitoring your AI models' energy usage and performance.
• Providing energy efficiency recommendations and optimizations.
• Improving the Services, including testing, research, internal analytics.
• Personalizing the Services and communications based on your preferences.
• Doing fraud protection, security and debugging.

Marketing the Services:

• Marketing and selling the Services, where permitted by law or with your consent.

Corresponding with You:

• Responding to correspondence that we receive from you, contacting you when necessary.
• Sending emails and other communications according to your preferences.

Meeting Legal Requirements and Enforcing Legal Terms:

• Fulfilling our legal obligations under applicable law, regulation, court order or other legal process.
• Protecting the rights, property or safety of you, NRGKIT or another party.
• Enforcing any agreements with you.
• Resolving disputes.

Service Providers:

These parties help us provide the Services or perform business functions on our behalf. They include:

• Hosting and Infrastructure: Vercel.com (hosting our platform), Neon Postgres (database services)
• Communications: Resend.com (email marketing and transactional emails)
• Customer Relationship Management: Attio.com (CRM system for managing leads and customer relationships)
• Analytics and Monitoring: umami.is (privacy-focused analytics and event tracking), betterstack.com (status pages and monitoring)
• URL Management: Dub.co (link management services)
• Security and fraud prevention consultants
• Payment Processing: Stripe (payment processing and subscription management)

We ensure these service providers are contractually obligated to protect your Personal Data and use it only for the services they provide to us.

Legal Obligations:

We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under "Meeting Legal Requirements and Enforcing Legal Terms" above.

Business Transfers:

All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

De-identified or Anonymized Data:

We may create aggregated, de-identified or anonymized data from the Personal Data we collect. We may use such data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.

Personal Data We Collect

The "Categories of Personal Data We Collect" section above details the Personal Data that we collect from you.

Personal Data Use and Processing Grounds

The "Our Commercial or Business Purposes for Collecting Personal Data" section above explains how we use your Personal Data.

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our "legitimate interests" or the legitimate interest of others, as further described below.

• Contractual Necessity: We process certain Personal Data as a matter of "contractual necessity", meaning that we need to process the data to perform under our Terms of Service with you, which enables us to provide you with the Services. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such data.
• Legitimate Interest: We process certain Personal Data when we believe it furthers the legitimate interest of us or third parties. Examples include: Providing, customizing and improving the Services; Marketing the Services (where permissible); Corresponding with you; Meeting legal requirements and enforcing legal terms; Completing corporate transactions.
• Consent: In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data (e.g., for certain types of cookies, or for specific marketing communications). When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection.

EU Data Subject Rights

You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email us at privacy@nrgkit.com.

• Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data.
• Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.
• Erasure: You can request that we erase some or all of your Personal Data from our systems.
• Withdrawal of Consent: If we are processing your Personal Data based on your consent, you have the right to withdraw your consent at any time.
• Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
• Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.
• Restriction of Processing: You can ask us to restrict further processing of your Personal Data.
• Right to File Complaint: You have the right to lodge a complaint about NRGKIT's practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.